Last Updated: December 2024
BearHug LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bearhugmc.com, contact us via email at [email protected], or call us at +971 54 474 1122. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect different types of information to provide and improve our services. This includes:
a. Personal Information:
When you contact us, fill out forms, or inquire about our services, we may collect:
-
Name
-
Email address
-
Phone number
-
Company name
-
Job title
-
Any other information you provide voluntarily
b. Non-Personal Information:
When you visit our website, we may collect non-personal data, such as:
-
IP address
-
Browser type
-
Device type
-
Operating system
-
Pages visited on our website
-
Time and date of access
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to:
-
Enhance user experience on our website
-
Analyze website performance and traffic patterns
-
Deliver targeted advertisements
You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. To Provide and Improve Our Services:
-
Respond to inquiries and provide requested information.
-
Personalize your experience on our website.
-
Develop new products and services based on user feedback.
b. Marketing and Communication:
-
Send promotional emails about our services and industry updates.
-
Notify you about changes to our terms or policies.
c. Website Analytics:
-
Monitor website performance and user behavior.
-
Diagnose and fix technical issues.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data in the following situations:
a. With Service Providers:
We may share information with trusted third-party vendors who help us deliver our services, such as hosting providers, payment processors, or analytics services. These providers are bound by confidentiality agreements.
b. Legal Compliance:
We may disclose your information if required to do so by law or in response to valid legal requests from authorities.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new business entity.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Non-personal data may be retained indefinitely for analytical purposes.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
-
Encryption of sensitive data
-
Secure servers and firewalls
-
Regular monitoring of systems for vulnerabilities
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information:
a. Access and Correction:
You can request access to the personal data we hold about you and ask us to correct any inaccuracies.
b. Deletion:
You can request the deletion of your personal information, subject to legal or contractual obligations.
c. Opt-Out of Marketing Communications:
You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails.
d. Cookie Management:
You can manage cookies through your browser settings or opt out of targeted advertising through industry tools like the Digital Advertising Alliance (DAA).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies before providing any personal data.
8. International Data Transfers
If you are accessing our services from outside the United Arab Emirates, please note that your information may be transferred to, stored, and processed in the UAE or other countries where our servers or third-party service providers are located. By using our services, you consent to such transfers.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
BearHug LLC
Address: Sharjah Media City
Email: [email protected]
Phone: +971 54 474 1122
Website: www.bearhugmc.com
We value your privacy and appreciate your trust in BearHug LLC.